Privacy Policy

Information We Collect

We may collect the following types of personal information from you:

• Name – to personalise communication and orders
• Phone Number – for order communication and WhatsApp updates
• Email Address – for order confirmations and promotional updates
• Location / Address – for delivery or general enquiries
• Order Details – saree type, preferences, and occasion information shared voluntarily

How We Collect Information

We collect your information through:

• Contact forms submitted on our website
• WhatsApp, phone calls, or direct messages
• In-person visits or enquiries
• Email correspondence

How We Use Your Information

Your information is used solely for legitimate business purposes, including:

• Processing and fulfilling your orders
• Communicating about your enquiries and orders
• Providing customer support
• Sending promotional updates, new arrivals, and offers only with your explicit consent
• Improving our products and services
• Complying with legal and regulatory requirements

Promotional Communications

If you have opted in via our consent checkbox, we may send you updates and promotional content through:

• SMS
• Email
• WhatsApp
• RCS (Rich Communication Services)

Data Protection & Security

We take appropriate measures to protect your personal data:

• We do not sell your personal data to any third party
• We do not share your data with unauthorized parties
• Your information is stored securely and accessed only by authorised personnel
• We retain your data only as long as necessary for the stated purposes

Third-Party Services

We may use third-party platforms (such as WhatsApp Business, Google, or Meta) to communicate with you or to promote our services. These platforms have their own privacy policies, and we encourage you to review them.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for promotional communications at any time

To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this policy periodically.